How to Choose the Right Outsourcing Partner for Your Business?
Many businesses today turn to outsourcing as the best way to reduce costs, enhance efficiency, increase productivity, and adapt to continuous market fluctuations. However, the key to successful outsourcing is choosing the right outsourcing partner. Identifying the top outsourcing companies can be a real quest, especially if you don’t know where to start. To help […]
How to Improve Cash Flow with Outsourcing (2025 Update)
The business environment has become very competitive, requiring owners and managers to devise new ways to stay ahead. Although cutting costs seems like the best solution, it sometimes leads to quality loss. Improving cash flow reduces the company’s expenses without sacrificing work quality. The most efficient way to do it is by outsourcing accounting-related business processes. […]
9 Key Benefits of Outsourcing for Businesses
Outsourcing has become a common practice for businesses aiming to scale without additional expenses on their financial record. Besides being a cost-efficient option for businesses that need to quickly scale up their staffing, production, or market share, outsourcing benefits companies of all sizes in many other ways. In times of harsh competition, it’s the key […]
Coordea Marked 15 Years with a Spectacular Celebration
On November 1, 2024, Coordea proudly celebrated its 15th anniversary with an unforgettable event, reflecting its journey and accomplishments. What began in 2009 as a specialized provider of accounting services for the Nordic market has grown into a leading Swedish outsourcing company, headquartered in Stockholm with thriving offices in Tetovo and Skopje. Over the years, […]
Coordea Is Now Counting 100+ Employees!
We are proud to announce that with 40 new hires in 2022, Coordea kickstarted 2023 with 100 employees! This milestone is an enormous achievement for us and represents a testimony to our hard work and dedication for more than a decade. We have come a long way since our beginnings in 2009 and what started […]
Barona, a new strategic partner and investor in Coordea
We at Coordea are proud and excited to welcome Barona, a top personnel service company in the Nordics and the largest organization in its field in Finland, as our new strategic partner and investor. This new partnership provides a great opportunity for both companies to continue growing and consolidate efforts to provide new product offerings […]
The Force Is Strong In Digital
From today’s perspective, one cannot imagine the emerging of the outsourcing industry without technological advancement and the internet age as of lately. These technological advancements have had a direct impact on the workforce which has gone through different stages, starting from the industrial revolution up to the digital revolution. But the real jump start for […]
Remote Collaboration: Building Trust Through Web Conferencing
It is in our human nature not to trust what we can’t see. And rightly so. Most of our experiences are built primarily through eyesight and touch, and on the other hand, many of our negative experiences, where we have felt betrayed, have not happened in our presence. Therefore, we can firmly assert that trust […]
Virtual graphic design teams for more effective digital marketing
The Digital Economy has changed the way we exchange information and knowledge within organizations, promote our products and interact with our customers. Moreover, customers’ buying decisions are in great manner affected by online research and reviews, particularly on social media channels. According to Google Consumer Surveys, 67% of buying decisions are influenced by online reviews […]
The Visual Aspect of Digital Marketing – more effective graphic design for higher impact
“A picture is worth a thousand words.” This has never been more true, than in today’s digital marketing. Actually it is not digital marketing, but marketing in a digital economy. Your presence, offline and more importantly online, is crucial for recognition of your brand, promotion of your products or services and conversion of leads. And […]
How can you build trust with your virtual team?
When asked about the future of the workforce, Ellyn Shook, the Chief HR Officer of Accenture said: “We are in an era of relentless focus on technology,but true leaders will, in fact, place people first.” One of my first articles here, on LinkedIn, was Technology is not communication. Truth to be told, I did not fully […]
Accenture and Capgemini leading the Nordic BPO market
Previous articles of mine have talked about the numerous benefits of outsourcing and how to utilize their effect at higher level. However, the real value of every argument made comes to light if and only if it is put into practice. For that reason, this article gives brief overview of seven big outsourcing contracts in […]
Swedish companies and the consensus culture-the good
Swedish start-ups struggle to scale up We are all witnessing the immense success of the Swedish start-up scene. Part of it is attributed to the country’s engineering heritage and digital literacy, while the rest is accredited to the Swedish culture of flat organizations and participative management styles. However, not many talk about the growth struggle of […]
New career paths in the BPO sector and the skills needed
In the beginning of this year HfS described scaling up of staff resources as the biggest opportunity for service providers. The reason behind it, they say, is increased complexity of the business landscape which creates opportunities for service growth. And they are right, no question about it. We are living in the period of the […]
SSC or outsourcing? You don’t have to choose one!
In the last two decades both Shared Service Centers (SSC) and outsourcing have emerged as an attractive solution for answering the increasing cost pressures and competitiveness on the market. Both options are recognized as enablers of cost reductions and increased efficiency. While the first one offer more control over function implementation and centralized control over […]
[INFOGRAPHIC] New ways of working in the Digital Economy
The increased use of internet together with mobile usage and the development of the cloud technologies have enabled the emergence of the digital economy. The goal is still the same: work as effective and efficient as possible, have an impeccable communication with your customers, create high-quality products and services, aim for high profit margins and […]
Cloud-enabled collaboration: Insight from the Swedish market
Sweden today is the home of the most innovative start-ups with 6.3 billion-dollar tech companies per million people. Moreover, it has attracted more VC relative to its economic size than any of its European neighbours over the past five years. Sweden has actually taken in almost a fifth of all venture capital invested in the […]
How to successfully manage distributed teams?
In a world of global competition it comes as no surprise that we also need a global workforce. The concept of hierarchy is long forgotten and more collaborative environments are created embracing the changes on the market. Companies are fast transforming their business into digital leveraging social, mobile, analytics and cloud technologies to stay competitive. […]
What is the most important thing for business success?
In a rapidly-changing world with intensified competition coming from every corner of the world and highly demanding customers, having a great idea, even a great product or service is simply not enough! In a world of constant change, only constant innovation is the answer! If you do not react on time, someone will take your […]
Swedish “FIKA” in the digital workplace
Swedish people are focused and efficient while working, but value quality time with their family, friends and co-workers just as much. They demand quality and do not settle for less. They are big on gender equality and work-family balance. “FIKA” (pronounced “fee-ka”) is accompanied with (again) good quality coffee and sweets. “FIKA is a social […]
Big is out, global is in – The case for Born Global
The last two articles were a series on Sweden and its start-ups potential. Great part of the success was contributed to Swedish entrepreneurs’ global outlook from the early founding of their companies. Namely, tech-companies from Sweden have developed products and services for the global consumer rather than tailoring for the local market. This is the […]
Sweden – the Silicon Valley of Europe: Focus on what matters
Starting from scratch, leaving the security of your paid job to start your own business takes courage, takes boldness and huge sacrifice. Growing up in a family where both parents are self-employed has spiked my curiosity in the area of entrepreneurship. From one side, it triggered interest in the trials and tribulations they face and […]
Sweden – The Silicon Valley of Europe
Start-ups have been my area of interest ever since I took my first class in Small Business Management (SBM). The interest grew stronger throughout my education and practical experience and last January I published my first book on SME Start-ups prior and after the financial crisis. What I found interesting was that Sweden and Luxembourg […]
What do “Game of Thrones” and the outsourcing have in common?
The news that the next season of Game of Thrones might be filmed in Macedonia has flooded my FB homepage. This fantasy drama has somehow invaded every conversation I have had these two weeks with friends, colleagues and even family. Although, our history has little in common with the people of the Seven Kingdoms, people […]
The new wave of outsourcing destinations rich with talent
The maturation of the outsourcing industry accompanied with recent technological developments has resulted in major diversification of services. The demand has shifted from cost-driven to higher value creation services. In previous articles we have talked about the trends which are transforming this industry and initiating expansion of the scope of services. However, what is even […]
Why SEE is the next hot spot for outsourcing?
Business is done differently today and outsourcing is no longer the pink elephant in the room. Large companies are centralizing activities in Shared Service Centres, while small businesses are more often using the services of outsourcing companies in locations with better labour arbitrage. Short History of Outsourcing Initially companies started with relocating production sites to […]
What Coordea offers to its employees?
Outsourcing has shifted from cost-driven industry towards providing higher-value added services for clients. This can only be possible with the right team of people. What we need are driven, educated individuals who are able to work in cohesion within a team. We are looking for young, ambitious graduate with eagerness for constant learning. At Coordea […]
Employees’ skills crucial for successful outsourcing
Living in a challenging economy like this one requires special “survival skills”. Every industry faces challenges, and the shared services and outsourcing (SSO) sector is no exception. Moreover, change has become the only constant in business exerting even greater pressure on service providers for constant improvement. Previous articles addressed the biggest trends disrupting the SSO […]
Analytics journey in the Shared Services and Outsourcing industry
“Information is a source of learning. But unless it is organized, processed, and available to the right people in a format for decision making it is a burden, not a benefit” – William Pollard The advances in technology together with the development of the internet have enabled free flow of information. But, the volume of […]
The Digital Revolution is here
Actually it has been here for a while and it is here to stay. Ever since Apple and Google, the leading companies shaping the digital eco-system, edged out Coca-Cola as the top brand in 2000, the message has been more than clear. Going digital is not an option, is a necessity! Digital Revolution is transforming […]
Maximize client’s value through service delivery optimization
Lately, change has been the single constant in business, especially in the Shared services (SS) and outsourcing industry. Everyone has been talking about the new trends shifting both, the demand and supply side in this sector. The globalization and increased competitiveness have only emphasized the need for constant improvement and transformation of the business. The […]
Wind of change in the shared services and outsourcing industry
What do you see on the horizon? – I asked in a recent article referring to people’s own career aspirations in the outsourcing industry, but I also stressed the importance of the company’s vision for the future. Now I ask…. What do we see on the horizon for the outsourcing industry? According to KPMG research […]
B2B Relationship building in outsourcing
Relationships are the “make or break” in every business partnerships. Here I will talk about outsourcing partnerships drawing from the experience of my team. Nonetheless, the same advices are applicable in multiple situations for building effective B2B relationships with minor modifications. The importance is to set “the right scene”: The right tone In outsourcing projects, […]
Communication in outsourcing projects
The previous article stressed the importance of effective communication. We saw that gaps in the communication process derail the project goals resulting in missed deadlines, under optimized results and unplanned expanses. To prevent such unpleasant surprises each company, manager and team should carefully plan the communication process and channels. From experience, my team has pinpoint […]
Technology IS NOT communication
Connecting, but not communicating!? I always get annoyed when people are on their phones while out with friends. It seems like these little gadgets always have priority. Although, made to enable interaction, at times I think they only drive people further apart. With the explosion of media and cross channel communication we can reach anyone, […]
Business Support Centers – SMEs “right hand man”
Intensified competition and saturated markets pressure SMEs to internationalize The volatile post-crisis environment has put excessive pressure on SMEs to increase their operational and transactional efficiency simultaneously reducing costs. Moreover, the saturated markets have compelled SMEs to turn towards emerging markets which offer better growth opportunities. Although majority of SMEs depend on the domestic demand, […]
