June 20, 2017
The Force Is Strong In Digital
From today’s perspective, one cannot imagine the emerging of the outsourcing industry without…
November 3, 2016
Remote Collaboration: Building Trust Through Web Conferencing
It is in our human nature not to trust what we can’t see. And rightly so. Most of our experiences…
July 11, 2016
Are you bootstrapping digital marketing and why you should stop?
“Go digital or go home” is the message from Sarah Goodall, marketing specialist for B2B marketers…
June 14, 2016
[INFOGRAPHIC] Virtual graphic design teams for more effective digital marketing
The Digital Economy has changed the way we exchange information and knowledge within organizations,…
April 19, 2016
The Visual Aspect of Digital Marketing – more effective graphic design for higher impact
“A picture is worth a thousand words.” This has never been more true, than in today’s digital…
February 9, 2016
How can you build trust with your virtual team?
When asked about the future of the workforce, Ellyn Shook, the Chief HR Officer of Accenture said:…
October 29, 2015
5 signs your business is ready for the digital workforce
Today expansion starts at an early stage and “Born-global” companies are getting more and more…
October 22, 2015
Here is one proven way to improve your cash flow and save your business
The business arena has become increasingly competitive and businesses more than ever need to find…
October 15, 2015
Accenture and Capgemini leading the Nordic BPO market
Previous articles of mine have talked about the numerous benefits of outsourcing and how to utilize…
October 8, 2015
Swedish companies and the consensus culture-the good, the ugly and the truth
Swedish start-ups struggle to scale up We are all witnessing the immense success of the Swedish…
October 1, 2015
New career paths in the BPO sector and the skills needed for success
In the beginning of this year HfS described scaling up of staff resources as the biggest…
September 24, 2015
Choosing the right partner in life, and in business
Every day is based on deciding between two or more options… Our choices shape our days, our life,…
September 17, 2015
SSC or outsourcing? You don’t have to choose one!
In the last two decades both Shared Service Centers (SSC) and outsourcing have emerged as an…
September 10, 2015
[INFOGRAPHIC] New ways of working in the Digital Economy
The increased use of internet together with mobile usage and the development of the cloud…
August 13, 2015
Cloud-enabled collaboration: Insight from the Swedish market
Sweden today is the home of the most innovative start-ups with 6.3 billion-dollar tech companies…
August 6, 2015
How to successfully manage distributed teams?
In a world of global competition it comes as no surprise that we also need a global workforce. The…
July 29, 2015
What is the most important thing for business success?
In a rapidly-changing world with intensified competition coming from every corner of the world and…
July 23, 2015
Swedish “FIKA” in the digital workplace
Swedish people are focused and efficient while working, but value quality time with their family,…
July 16, 2015
Big is out, global is in – The case for Born Global
Benefits of globalization The last two articles were a series on Sweden and its start-ups…
July 9, 2015
Sweden – the Silicon Valley of Europe – part II: Focus on what matters
Starting from scratch, leaving the security of your paid job to start your own business takes…
July 2, 2015
Sweden – The Silicon Valley of Europe
Start-ups have been my area of interest ever since I took my first class in Small Business…
June 24, 2015
What do “Game of Thrones” and the outsourcing industry have in common?
The news that the next season of Game of Thrones might be filmed in Macedonia has flooded my FB…
June 18, 2015
Benefits of outsourcing and how to achieve them
On the web there are many sources talking about the benefits of outsourcing and just as many on…
June 11, 2015
The new wave of outsourcing destinations rich with talent
The maturation of the outsourcing industry accompanied with recent technological developments has…
June 3, 2015
Why SEE is the next hot spot for outsourcing?
Business is done differently today and outsourcing is no longer the pink elephant in the room.…
May 28, 2015
What Coordea offers to its employees?
Outsourcing has shifted from cost-driven industry towards providing higher-value added services…
May 27, 2015
Employees’ skills crucial for successful outsourcing
Living in a challenging economy like this one requires special “survival skills”. Every industry…
April 30, 2015
Analytics journey in the Shared Services and Outsourcing industry
"Information is a source of learning. But unless it is organized, processed, and available to the…
April 23, 2015
The Digital Revolution is here
Actually it has been here for a while and it is here to stay. Ever since Apple and Google, the…
April 20, 2015
Maximize client’s value through service delivery optimization
Lately, change has been the single constant in business, especially in the Shared services (SS) and…
April 3, 2015
Wind of change in the shared services and outsourcing industry
What do you see on the horizon? – I asked in a recent article referring to people’s own career…
March 27, 2015
B2B Relationship building in outsourcing
Relationships are the “make or break” in every business partnerships. Here I will talk about…
March 10, 2015
Communication in outsourcing projects
The previous article stressed the importance of effective communication. We saw that gaps in the…
March 5, 2015
Technology IS NOT communication
Connecting, but not communicating!? I always get annoyed when people are on their phones while out…
February 25, 2015
Business Support Centers – SMEs “right hand man”
Intensified competition and saturated markets pressure SMEs to internationalize The volatile…