The Force Is Strong In Digital

From today’s perspective, one cannot imagine the emerging of the outsourcing industry without…

Remote Collaboration: Building Trust Through Web Conferencing

It is in our human nature not to trust what we can’t see. And rightly so. Most of our experiences…

Are you bootstrapping digital marketing and why you should stop?

“Go digital or go home” is the message from Sarah Goodall, marketing specialist for B2B marketers…

[INFOGRAPHIC] Virtual graphic design teams for more effective digital marketing

The Digital Economy has changed the way we exchange information and knowledge within organizations,…

The Visual Aspect of Digital Marketing – more effective graphic design for higher impact

“A picture is worth a thousand words.” This has never been more true, than in today’s digital…

How can you build trust with your virtual team?

When asked about the future of the workforce, Ellyn Shook, the Chief HR Officer of Accenture said:…

5 signs your business is ready for the digital workforce

Today expansion starts at an early stage and “Born-global” companies are getting more and more…

Here is one proven way to improve your cash flow and save your business

The business arena has become increasingly competitive and businesses more than ever need to find…

Accenture and Capgemini leading the Nordic BPO market

Previous articles of mine have talked about the numerous benefits of outsourcing and how to utilize…

Swedish companies and the consensus culture-the good, the ugly and the truth

Swedish start-ups struggle to scale up We are all witnessing the immense success of the Swedish…

New career paths in the BPO sector and the skills needed for success

In the beginning of this year HfS described scaling up of staff resources as the biggest…

Choosing the right partner in life, and in business

Every day is based on deciding between two or more options… Our choices shape our days, our life,…

SSC or outsourcing? You don’t have to choose one!

In the last two decades both Shared Service Centers (SSC) and outsourcing have emerged as an…

[INFOGRAPHIC] New ways of working in the Digital Economy

The increased use of internet together with mobile usage and the development of the cloud…

Cloud-enabled collaboration: Insight from the Swedish market

Sweden today is the home of the most innovative start-ups with 6.3 billion-dollar tech companies…

How to successfully manage distributed teams?

In a world of global competition it comes as no surprise that we also need a global workforce. The…

What is the most important thing for business success?

In a rapidly-changing world with intensified competition coming from every corner of the world and…

Swedish “FIKA” in the digital workplace

Swedish people are focused and efficient while working, but value quality time with their family,…

Big is out, global is in – The case for Born Global

Benefits of globalization The last two articles were a series on Sweden and its start-ups…

Sweden – the Silicon Valley of Europe – part II: Focus on what matters

Starting from scratch, leaving the security of your paid job to start your own business takes…

Sweden – The Silicon Valley of Europe

Start-ups have been my area of interest ever since I took my first class in Small Business…

What do “Game of Thrones” and the outsourcing industry have in common?

The news that the next season of Game of Thrones might be filmed in Macedonia has flooded my FB…

Benefits of outsourcing and how to achieve them

On the web there are many sources talking about the benefits of outsourcing and just as many on…

The new wave of outsourcing destinations rich with talent

The maturation of the outsourcing industry accompanied with recent technological developments has…

Why SEE is the next hot spot for outsourcing?

Business is done differently today and outsourcing is no longer the pink elephant in the room.…

What Coordea offers to its employees?

Outsourcing has shifted from cost-driven industry towards providing higher-value added services…

Employees’ skills crucial for successful outsourcing

Living in a challenging economy like this one requires special “survival skills”. Every industry…

Analytics journey in the Shared Services and Outsourcing industry

"Information is a source of learning. But unless it is organized, processed, and available to the…

The Digital Revolution is here

Actually it has been here for a while and it is here to stay. Ever since Apple and Google, the…

Maximize client’s value through service delivery optimization

Lately, change has been the single constant in business, especially in the Shared services (SS) and…

Wind of change in the shared services and outsourcing industry

What do you see on the horizon? – I asked in a recent article referring to people’s own career…

B2B Relationship building in outsourcing

Relationships are the “make or break” in every business partnerships. Here I will talk about…

Communication in outsourcing projects

The previous article stressed the importance of effective communication. We saw that gaps in the…

Technology IS NOT communication

Connecting, but not communicating!? I always get annoyed when people are on their phones while out…

Business Support Centers – SMEs “right hand man”

Intensified competition and saturated markets pressure SMEs to internationalize The volatile…